Privacy Notice
Our goal at RESCUE Intellitech AB is for you to feel safe when you provide your personal information to us. Below we have gathered information about how we process personal data and your rights when you visit our website, buy our products, contact us for support or otherwise come into contact with us.
Please note that the Swedish version of this content remains the only legally binding text, while the English translation is provided solely to assist non-Swedish speakers and is not legally binding.
1. Data controller
RESCUE Intellitech AB ("RESCUE"), corporate identity number 559158-4106, is the data controller for the processing of your personal data described in this notice.
Contact details
Rescue Intellitech AB
Jägershillsgatan 26
213 75 Malmö, Sweden
E-mail: privacy@rescueintellitech.com
2. What personal data we collect
Personal data is information that can be directly or indirectly linked to you as an individual, such as your name, e-mail address or message in a support case.
Below you will find a description of the categories of personal data that we collect or create.
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Contact and customer data - Name, e-mail address, delivery address, telephone number, order number, text field, etc.
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Payment and delivery details - Name, email address, delivery address, phone number, payment details, etc.
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Information in support cases - Name, free text message, etc.
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Technical information generated when you visit our website - technical data such as which pages you visit, how long you stay on the website, country of origin, when you visited it, etc.
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Application documents - CV, diplomas, references, etc.
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Data in the recruitment process - Interview notes, assessments, salary requirements, information from references, public sources.
3. Our processing of personal data
In the table below, we have summarized the different purposes for which we process, the categories of personal data used for each purpose, the legal basis on which we support our processing and the duration for which we process your data. Unless otherwise stated below, we have collected the data from you.
| REPRESENTATIVE OF THE CUSTOMER | |||
|---|---|---|---|
| Purpose of the programme | Categories of personal data | Legal basis | How long we process the data for this purpose |
| Signing and managing customer contracts | Customer data including contact details, payment and delivery details of our customer may be personal data. | Necessary for our legitimate interest (Art. 6(1)(f) GDPR) to conclude and administer contracts with our customers. | During the term of the contract and up to 10 years after the contract has ended. |
| Customer support through contact via website form or email | Contact and customer details, payment and delivery details, user details | Necessary for our legitimate interest (Art. 6(1)(f) GDPR) to respond to our customers. | The retention period may vary depending on the nature of your case, but we will not process your data for longer than necessary and never for longer than 10 years from the expiry of the customer contract to which your support case relates. |
| Managing contact information of existing customers | Customer data including contact details, payment and delivery details of our customer may be personal data. | Legal obligation (Art. 6(1)(c) GDPR) | To ensure the traceability of our machines, we store this data for the duration of the contract and up to 10 years after the customer contract has ended. |
| Email marketing in which profiling may occur in order to send relevant marketing. | Contact and customer details | Necessary for our legitimate interest (Art. 6(1)(f) GDPR) to market our products. | The data is stored for four years from the last activity. You can object to the marketing at any time by clicking on the link in the respective mailing or by contacting us. |
| Organisation and administration of webinars and sales meetings | Contact and customer details | Necessary for our legitimate interest (Art. 6(1)(f) GDPR) to market our products. | The data is stored for the administration of the implementation and up to three months thereafter. Please note that this deletion period does not affect how long we keep data for other purposes. |
| REPRESENTATIVE OF THE SUPPLIER | |||
| Purpose of the programme | Categories of personal data | Legal basis | How long we process the data for this purpose |
| Signing and managing contracts with suppliers | Contact, payment, and delivery details of our suppliers may be personal data. | Necessary for our legitimate interest (Art. 6(1)(f) GDPR) in contracting and administering contracts with suppliers. | During the term of the contract and up to 10 years after the contract has ended. |
| WEBSITE VISITORS AND OTHERS WHO HAVE SHOWN INTEREST IN OUR PRODUCTS | |||
| Purpose of the programme | Categories of personal data | Legal basis | How long we process the data for this purpose |
| Contact via contact form on the website | Contact details | Necessary for our legitimate interest (Article 6(1)(f) GDPR) to respond to those who contact us. | The data is stored for up to one year from the time the contact relates to an expression of interest in our products. Other cases are deleted after three months. |
| Direct marketing via email, which may include profiling to send relevant marketing | Contact details | Our legitimate interest (Article 6(1)(f) GDPR) to send marketing to companies that have shown interest in our products. You have the right to object to this processing. | The data will be deleted after two years from the last activity if the recipient does not object to further marketing before then (most easily done via a link directly in the mailing). |
| Organisation of seminars, sales meetings, lead generation through contact with potential customers, and distribution of brochures about our products or at trade fairs | Contact details (including delivery address if sending a brochure) | Our legitimate interest (Article 6(1)(f) GDPR) to organise seminars, contact potential customers, and send marketing to companies that have shown interest in our products. | The retention period may vary, but we do not process your data for longer than necessary. For the administration and realisation of webinars and sales meetings, data is stored for up to three months thereafter. |
| Outreach to business contacts via LinkedIn and other public sources to publicise our services and products and establish business relationships | Contact details | Our legitimate interest (Article 6(1)(f) GDPR) in reaching out to companies interested in our business and developing our contact database. You have the right to object to this processing. | The data is deleted after two years from the last activity if the recipient does not object (most easily done via link directly in the mailing) to further marketing before then. For information about LinkedIn's processing of personal data, see their Privacy Policy. |
| Analysing how our website is used and technical information generated when you visit our website | Technical information shared with our partners for their further processing | Consent (Article 6(1) (a) GDPR) | The data is collected via cookie which is stored for two years. You have the right to withdraw your consent. You can change your settings by clicking on the icon in the left corner of our website or through your browser settings. For information on Google, Youtube, Meta and LinkedIn data processing and retention period, see their Privacy Policy. |
| Digital advertising via other people's websites, known as retargeting | Technical information generated when you visit our website that is shared with our partners for their further processing | Consent (Article 6(1)(a) GDPR) | The data is collected via cookies of varying duration (see cookie policy). You have the right to withdraw your consent. You can change your settings by clicking on the icon in the left corner of our website or through your browser settings. For information on each platform's data processing and retention period, please refer to their respective Privacy Policy Google, Youtube, Meta and LinkedIn. |
| RECRUITMENT | |||
| Purpose of the programme | Categories of personal data | Legal basis | How long we process the data for this purpose |
| Recruitment of new employees | Application documents and details of the recruitment process | Our legitimate interest (Article 6(1)(f) GDPR) - to process applications for the recruitment of employees. | We keep the necessary data for up to 2 years after the end of the recruitment process in case of a possible discrimination case. |
| Personality tests for recruitment | Name, self-assessment of characteristics | Our legitimate interest (Article 6(1)(f) GDPR) - We have a legitimate interest in assessing candidates' characteristics to ensure a suitable recruitment. | The data is processed during the recruitment process and deleted as soon as it is finalised. |
| REPRESENTATIVES OF PARTNERS AND RETAILERS | |||
| Purpose of the programme | Categories of personal data | Legal basis | How long we process the data for this purpose |
| Email marketing in which profiling may occur in order to send relevant marketing | Contact details | Necessary for our legitimate interest (Article 6(1)(f) GDPR) to market our products. You have the right to object to this processing. | The data is stored for the duration of the contract or up to four years from the last activity. You can object to the marketing at any time by clicking on the link in the respective mailing or by contacting us. |
| Organisation and administration of webinars and sales meetings | Contact details | Necessary for our legitimate interest (Article 6(1)(f) GDPR) to market our products. | The data is stored for the administration of the implementation and up to three months thereafter. Please note that this deletion period does not affect how long we keep data for other purposes. |
| ALL CATEGORIES MAY BE PRESENT | |||
| Purpose of the programme | Categories of personal data | Legal basis | How long we process the data for this purpose |
| Accounting (including accounts receivable and accounts payable) | Contact and payment details | Legal obligation under the Accounting Act | Seven years after the end of the current financial year. |
| Protecting our legal interests | All existing categories of personal data | Our legitimate interest (Article 6(1)(f) GDPR) - We have a legitimate interest in defending our legal interests. | As long as it is necessary in relation to the purpose. |
4. Disclosure of personal data
When we share personal data, we ensure that the recipient handles it properly and securely by entering into data transfer agreements or contracts with data processors. These agreements include all reasonable contractual, legal, technical and organisational measures to ensure that personal data are processed with an adequate level of protection and in accordance with applicable law.
Categories of recipients with whom we share personal data:
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Suppliers and subcontractors: Suppliers and subcontractors are companies that may only process the personal data we share according to our instructions, so-called data processors or are themselves data controllers for their processing operations. Examples of such companies include software and data storage providers and recruitment companies. We have a legitimate interest in being able to access services and functionality in order to conduct our business.
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Retailers: We share certain data with retailers of products. Resellers are independent data controllers for their processing operations. We have a legitimate interest in being able to share leads and other relevant customer data in order to market our products through them
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Authorities: We may need to provide necessary information to authorities such as the Tax Authorities, the Police or other authorities (including courts). The purpose of sharing data with this category of recipients is if it is a legal obligation or if we need to protect ourselves against criminal offences or protect our legal position (legitimate interest).
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Analytics service: We may share your data with Google to analyse and improve our website and services. This processing is based on our legitimate interest (Article 6(1)(f) GDPR) to understand how our users interact with our website. You can object to this processing at any time by adjusting your settings on our website. The provider may also use the data for its own purposes. For more information on their processing of personal data, please refer to their privacy notice which you can find here.
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Advertising service: We may share your data with Google, Youtube, Meta and LinkedIn in order to provide more relevant advertising about us on websites other than our own. The processing is based on your consent and you can withdraw your consent at any time (by changing your settings on our website or in your browser) with effect from the time of withdrawal. The supplier may also use the data for its own purposes. For more information on their processing of personal data, please refer to their privacy notice linked above.
5. Profiling and automated decisions
Our business does not involve automated decision-making that has legal consequences or similarly significantly affects you.
However, we may use profiling to improve our marketing. Profiling means that we analyse information about you in an automated way in order to, for example, adapt our marketing via digital advertising or the sending of newsletters.
We use profiling for the following purposes:
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Be able to customise our marketing via our own and others' platforms and websites.
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Create relevant segments of email marketing recipients based on the context in which they have been in contact with us, what marketing they are interested in, etc
If you have any questions about our profiling, please contact us. You can object to profiling at any time by contacting us or changing your cookie settings on our website.
6. Cookies and similar tracking technologies
In order to save personal preferences, to measure and analyse how our website is used and for advertising purposes, we use cookies on our website, resucueintellitech.com, For more information about the tracking technologies used, how to manage your choices please refer to our cookie policy, which you can find here, and settings on the website.
7. Transfers of personal data outside the EU/EEA
We always endeavour to process your personal data within the EU/EEA. In some cases, when we share data with a supplier or group company in the US, transfer of personal data may occur. We always ensure that the same high level of protection applies to your personal data even when the data is transferred outside the EU/EEA.
If you would like more information about the security measures we have taken, you are welcome to contact us, see contact details under point 1. More information about which countries are considered to have an "adequate level of protection" can be found on the European Commission's website , on standard clauses in Swedish on the Swedish Data Protection Authority's website here , and binding corporate rules ("BCR") here.
8. Your rights
Below you can read about your rights under the GDPR. If you want more information about the different rights, you can read more on the website of the Swedish Authority for Privacy Protection, read here.
If you wish to exercise any of your rights, please submit your request via our form available here.
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Right to have your information deleted ("Right to be forgotten"): You have the right to have your personal data deleted in certain cases. This applies, for example, to data that (i) is no longer necessary for the purpose for which it was collected, or (ii) if you withdraw your consent for a processing operation. In some cases, RESCUE cannot delete your personal data. This may be because the data is still necessary for the original purpose, RESCUE's interest in continuing to process the data outweighs your interest in having it deleted, or because of legal requirements that require us to retain it. You also have the right to object to us using your personal data for certain purposes, such as direct marketing.
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Right to be informed: You have the right to be informed about how we process your personal data. We provide this information through our privacy notice but also by answering your questions.
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Right to access your personal data ("data subject access"): You have the right to know whether RESCUE is processing your personal data and to obtain a copy of it, known as the data subject's right of access. A record extract will tell you what information we hold about you and how we process your personal data.
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Right to data portability: This right means that you can request a copy of the data RESCUE holds about you and which we process to fulfil a contract with you, or based on your consent, in a machine-readable format to enable you to transfer your personal data to another recipient.
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Right to rectification: You have the right to request that we correct inaccurate or incomplete information about you and that we complete your information.
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Right to restriction of processing: If you believe that the data we hold about you is inaccurate, that our processing is contrary to law, or that we do not need the data for a specific purpose, you have the right to request that we restrict our processing of that data. You can also request that we do not process your data while we check this, or while we check whether you have the right to object to certain processing.
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Right to object to our processing of your personal data: You have the right to object to our processing based on legitimate interest with reference to your personal circumstances. You can also always object to us using your personal data for direct marketing purposes.
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Right to withdraw your consent: You have the right to withdraw your consent at any time if we process your personal data on this basis. When you withdraw your consent, we will stop processing.
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Right to lodge a complaint: If you have a complaint about how we process your personal data, you can contact the Data Protection Authority.
9. Amendments
If there are changes or updates to our existing or future services, we will reflect this in our privacy notice and, where appropriate, inform you of these.
Data Protection Officer of RESCUE Intellitech AB
Malmö, Sweden, 2025-06-03
