RESCUE Intellitech Names Bryan Katt as Director of Service North America
Expansion of the North America service team allows the advanced decon washer manufacturer to continue to provide unrivaled customer support within a fast-growing market
KATY, Texas, June 2, 2022 – RESCUE Intellitech is proud to announce and welcome Bryan Katt as Director of Service North America, effective June 1, 2022. In this new role, Katt will be responsible for identifying, training, and developing the service network, managing the service team and leading all service-related initiatives in North America. Katt is based in Katy, TX, and reports directly to the Vice President of Sales and Marketing North America of RESCUE Intellitech, Bjorn Rowland. Nick Robertson will continue supporting service as the Technical Support Manager North America, reporting directly to Katt.
"Bryan is the ideal candidate to lead our service team. His skills span all facets of service, and we are thrilled that he has joined our team,” said Vice President of Sales and Marketing North America of RESCUE Intellitech, Bjorn Rowland. “With the addition to the North America team, the company can efficiently support the continued growth while delivering exceptional customer service.”
Previously, Katt was the General Manager at Commercial Appliance and a Petty Officer Second Class in the United States Navy and brings over 35 years of service experience to the company. His expertise includes leading high-performing teams, creating service networks, building relationships with service partners and dealers, coordinating in-house trainings, assisting installations, supporting dispatching service calls and more.
“I am excited to join the RESCUE Intellitech team and be part of a company that’s making a difference in firefighters’ lives,” stated Director of Service North America of RESCUE Intellitech, Bryan Katt. “Firefighters risk their lives every day, and I want to make sure that we provide unparalleled service excellence for our customers so they can decontaminate their gear effortlessly.”
